Leeway Discount Program Renewals Due by Mail October 16, 1999 

FORT MYERS , FL, September 29, 1999 --The LeeWay Service Center recently mailed a Discount Program Renewal Form to Discount Program account holders. The form must be mailed back to the Service Center by October 16, 1999 to insure uninterrupted service of your program. It is important to carefully follow the instruction sheet provided with the form. The customer needs to verify the preprinted information provided and correct or add any new information on the form. A new convenience is being offered. Continuous Automatic Renewal allows the discount program holder to automatically renew their discount program continuously year after year or until the customer elects to change aspects of their account. "We continue to work on improving our renewal process by seeking customer input. This is why we are now offering the continuous Automatic Renewal option. In a recent customer survey, this option was very popular," said Carol Goldwasser, Director of Toll Facilities. If choosing this option (Section B on your form), your discount program will be renewed during every renewal period in the future unless you notify the LeeWay Service Center in writing to change or stop the automatic renewal of your account. You will not receive future renewal forms in the mail. The Continuous Automatic Renewal option is only available to credit card customers. (Please do not confuse this new option with Auto Replenishment of your prepaid toll account.) Regular LeeWay Service Center hours are Monday through Friday, 8:30AM until 5:30PM. The LeeWay Service Center will be open every Saturday in October from 9AM until 1PM, but you are encouraged to mail your renewal form to the Service Center during this busy time of year.